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SERVICE QUALITY AND CUSTOMER SATISFACTION MEASUREMENT OF DAILY TOURS: AN APPLICATION OF DAILYSERV SCALE

PDF članka
6-Markovic-RasporJankovic-Gjurasic-Service quality and customer satisfaction measurement of daily tours.pdf (193.27 KB)
Autor članka
Suzana Marković
Sanja Raspor Janković
Matina Gjurašić
Doi poveznica članka
https://doi.org/10.31784/zvr.10.1.6
Volume
Volume 10 no. 1
Bureau Veritas